Case summary
What happened
CoinEx operated a flexible interest product under the Financial Account name and documented that product on 30 July 2025 as allocating margin-borrowing interest to users. A Flexible Savings help page was published on 31 July 2025, and an August 2025 product-upgrade announcement used the Flexible Savings name. Current product materials linked yields to Margin Trading and Loans borrowing rates plus CoinEx subsidies and warned that redemptions could be delayed if idle Flexible Savings assets were insufficient until borrowers returned coins. On 2026-09-15, CoinEx announced an orderly cessation process, stopped accepting new Earn and Staking subscriptions/orders, and scheduled all non-spot services to cease on 2026-09-22. CYA therefore records the product as limited during wind-down and leaves end_date null until cessation is confirmed.
Customer result
Customer outcome
Not applicable
CoinEx announced an orderly voluntary wind-down and stopped new Earn subscriptions/orders, but the reviewed sources do not establish a customer-loss, claims, haircut, or repayment process. The product is limited pending its scheduled 2026-09-22 cessation.
- Estimated recovery
- Unknown
- Repayment started
- —
- Repayment completed
- —
- Confidence
- High
Asset treatment
Terms risk
Varies by product
CoinEx characterizes the product as low-risk and some product surfaces use principal-protected language, but those company characterizations are not treated as universal custody, title or solvency guarantees. Exact predecessor rename and launch dates remain unresolved. The 2026-09-15 wind-down announcement stops new Earn subscriptions/orders and schedules non-spot cessation, but does not by itself establish insolvency, customer loss, or a change to the previously reviewed ownership interpretation.
- Affected product
- CoinEx Flexible Savings
- Confidence
- High
CoinEx's reviewed Flexible Savings materials describe subscribed assets generating returns linked to Margin Trading/Loans borrowing demand and document that redemptions may wait when idle savings assets are insufficient until borrowers return coins. The reviewed product materials do not establish a segregated trust or bank-deposit ownership model, so CYA leaves legal title beyond those mechanics unresolved.
Known unknowns
Uncertainty
Reviewed first-party materials establish product continuity across the Financial Account and Flexible Savings naming period but do not establish the exact formal rename date or original predecessor launch date. The 2026-09-22 non-spot cessation is scheduled but not yet recorded as completed, so end_date remains null.
Chronology
Historical record
CoinEx continues to document the Financial Account name
A CoinEx announcement adding assets to its yield product still called the product Financial Account and described interest distribution from borrowed coins in margin trading.
This establishes the predecessor name immediately before Flexible Savings documentation appeared; it is not a closure event.
CoinEx announces Flexible Savings product upgrade
CoinEx announced an upgrade to its Flexible Savings product with a tiered subsidy structure and documented current flexible subscription, redemption and borrowing-linked yield mechanics.
The exact formal rename date from Financial Account to Flexible Savings remains unresolved.
CoinEx announces orderly cessation of Earn and other non-spot services
CoinEx announced an orderly cessation process, stopped accepting new Earn and Staking subscriptions/orders, and scheduled all non-spot services to cease on 2026-09-22.
This is a wind-down announcement and immediate stop-new-business event. It does not establish completed cessation, insolvency, customer loss, or a claims process.
Source record
Evidence dossier
Filter by claim, reliability, source type, and whether evidence is linked to a specific event.
Entity
1 sourcesIntroduction to Flexible Savings
CoinEx · 2025-07-31
First-party help page documenting Flexible Savings, daily compound interest and yields linked to CoinEx Margin Trading/Loans borrowing rates with CoinEx subsidies.
Event
4 sourcesNew Coins Added in CoinEx Financial Account
CoinEx · 2025-07-30
First-party evidence that the product was still named Financial Account on 30 July 2025 and allocated a portion of margin-borrowing interest to users.
CoinEx Flexible Savings Product Upgraded
CoinEx · 2025-08-19
First-party product-upgrade notice using the Flexible Savings name and describing floating APY, flexible access and borrowing-linked yield mechanics.
Important Notice on CoinEx’s Orderly Cessation of Operations
CoinEx · 2026-09-15
First-party final cessation notice stating that new Earn and Staking subscriptions/orders stop from the announcement and that all non-spot services are scheduled to cease on 2026-09-22.
Hong Kong crypto exchange CoinEx to cease operations after 9 years in business
CoinDesk · 2026-09-15
Independent reporting corroborating CoinEx's announced orderly closure.
status
1 sourcesNew Coin GRAM Added in CoinEx Flexible Savings
CoinEx · 2026-06-17
Current first-party evidence confirming Flexible Savings operation in 2026 and warning that redemption can be delayed when idle Flexible Savings assets are insufficient until borrowers return coins.
No evidence records match the current filters.
Comparative records