Case summary
What happened
Bitstamp began gradually rolling out Ethereum staking with early access on 22 April 2021 and announced the full public ETH-staking launch under Bitstamp Earn on 13 July 2021. Later first-party material documented additional staking products and jurisdictions. Bitstamp ended ALGO staking on 1 April 2025 because of the Algorand protocol transition, while explicitly directing users to other staking and lending options in Bitstamp Earn rather than announcing an Earn-wide shutdown. Current first-party material documents continuing staking, protocol-derived rewards, a 15% service commission and jurisdiction-specific availability. CYA treats the 13 July 2021 date as the reviewed full public launch and keeps asset, network, legal-entity and jurisdiction boundaries explicit.
Customer result
Customer outcome
Not applicable
Not-applicable is not a principal, custody, segregation or solvency guarantee. Staking remains exposed to protocol, validator, slashing, liquidity, market, platform/custody and jurisdiction-specific regulatory risks.
- Estimated recovery
- No platform-wide Bitstamp Earn Staking customer-loss, claims or repayment process was identified in the reviewed first-party sources; current first-party materials present staking as active in supported jurisdictions.
- Repayment started
- —
- Repayment completed
- —
- Confidence
- High
Asset treatment
Terms risk
Customer-owned
Customer-owned reflects express first-party product language, not a guarantee of legal segregation, principal protection, custody outcome or insolvency treatment across all Bitstamp entities and jurisdictions. Protocol, slashing, liquidity, market and regulatory risks remain material.
- Affected product
- Bitstamp Earn Staking
- Confidence
- Medium
Bitstamp's current first-party staking educational material states that customers maintain full ownership of their crypto assets when staking with Bitstamp Earn, while Bitstamp acts as service provider. CYA records this as customer-owned product treatment under the reviewed staking material while recognizing that contracting entity, supported assets and service availability vary by jurisdiction.
Known unknowns
Uncertainty
Bitstamp began a gradual ETH-staking rollout in April 2021 before the reviewed full public launch on 13 July 2021. Current staking availability and contracting entity vary by jurisdiction and supported asset. Product-specific staking changes, including the 2025 ALGO wind-down, are not treated as a platform-wide Earn shutdown.
Chronology
Historical record
Bitstamp makes Ethereum staking fully live under Bitstamp Earn
Bitstamp announced that Ethereum staking was live for eligible customers under Bitstamp Earn after a gradual early-access rollout begun in April 2021.
The 13 July 2021 first-party announcement is treated as the reviewed full public launch. Bitstamp's 22 April 2021 first-party article documents an earlier gradual rollout and early-access phase rather than a separate canonical platform identity.
Source record
Evidence dossier
Filter by claim, reliability, source type, and whether evidence is linked to a specific event.
Event
2 sourcesBitstamp Earn - Stake Ethereum and let your crypto work for you
Bitstamp · 2021-07-13
First-party announcement stating that Ethereum staking at Bitstamp was live on 13 July 2021 under the Earn section, with Bitstamp handling the technical staking process and jurisdiction restrictions noted.
ETH staking coming to Bitstamp - sign up for early access
Bitstamp · 2021-04-22
First-party article documenting that Bitstamp had started a gradual Ethereum-staking rollout in April 2021 with early access, distinguishing the rollout phase from the later full public launch.
status
2 sourcesWinding down ALGO staking on Bitstamp
Bitstamp · 2025-03-19
First-party notice ending ALGO staking on 1 April 2025 because of an Algorand protocol transition while directing users to other staking and lending options in Bitstamp Earn, supporting product-specific rather than platform-wide shutdown treatment.
To stake or not to stake? For our UK customers, that's no longer the question.
Bitstamp · 2025-05-27
First-party UK relaunch material documenting active Bitstamp Earn staking for ETH and ADA in the UK in May 2025 and illustrating jurisdiction-specific availability rather than one universal market footprint.
terms risk
1 sourcesWhat is staking?
Bitstamp · 2024-07-29
Current first-party educational material documenting Bitstamp Earn staking, protocol-level staking rewards and risks, jurisdiction exclusions, a 15% commission on protocol rewards, and Bitstamp's statement that customers maintain full ownership of crypto assets when staking.
No evidence records match the current filters.
Comparative records